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  • Writer's pictureThe Will Partners

Don’t risk your Lasting power of attorney application being rejected…


lasting power of attorney

Recent research has shown that over the last 5 years, due to errors, nearly 130,000 lasting power of attorney applications have been rejected.


According to Freedom of Information (FOI) data obtained by Quilter, the total rejections since 2018 is 127,848 LPA applications with 29,000 rejected applications just in the last 12 months. Over the 5 years, 52,057 of these applications were for Health and Welfare and 75,791 were rejected Property and Financial LPAs.


Figures from the Office for Public Guardian (OPG) show that pre-pandemic in 2019, 842,778 LPAS were registered but in 2022 this had reduced to 777,741 LPA applications. However, these figures have improved from the lower levels of registration recorded in 2020 and 2021. In addition, according to the Ministry of Justice, the number of LPA registrations in the first quarter of 2023 is up by one third compare with this period last year in 2022.


The FOI data also showed that on average in 2022-23 it took 91.5 working days to register and dispatch an LPA application, which is over 4 months long. The shortest period to register and dispatch an application was 20 days; this was for highly urgent cases and includes the statutory notice period. While the longest period was 983 days in a case where it was necessary to refer the matter to the Court of Protection, which equates to well over 2 years.


Quilter were quoted: “sadly, particularly during times where finances are stretched, we can see an uptick in examples of LPA abuse where the appointed attorney misuses their authority or acts against the best interests of the person they are representing,”. “This may include financial exploitation, coercion or undue influence, or failing to provide proper care or disregarding their wishes.”


Rachael Griffin, tax and financial planning expert at Quilter says:

“LPAs are a crucial part of financial planning and it's worrying to see so many rejected over the past five years. We can only hope that following rejection people still went through the reapplication process. There is no getting around the fact that it can be a long-winded process and, in some cases, can take months to be accepted. However, the attorney will ultimately be taking on a huge amount of authority over someone’s life, so the Ministry of Justice and Office of Public Guardian are right to ensure they are thorough and spot any mistakes to help avoid problems down the road. It is a worry that the number of applications being accepted though is still yet to reach the pre-pandemic levels though and it’s important that any backlog is tackled as quickly as possible so as many people as possible can put in place an LPA. This is one of those tasks that easy to put off or put to the bottom of the to-do list. However, an LPA can only be registered while you have mental capacity – once you’ve lost capacity it is too late and while we can only hope for the best we should prepare for the worst.”


Quilter suggested that the below 5 common reasons why LPA applications get rejected are:

  1. Incorrect signing order: The donor, certificate provider or attorneys have not signed and dated the LPAs in the correct order – the donor must sign the LPAs first, then the certificate provider, then the attorneys, and thereafter, the person registering the LPA must sign again (either the attorney or the donor). Parties often sign the LPAs in the wrong order, which is not allowed.

  2. Missing information: This is often the date that the donor, attorneys, or certificate provider have signed the LPAs, or sometimes their signatures have not been witnessed. The LPAs must be completed in their entirety before they can be submitted to the OPG to be registered.

  3. Incorrect witnesses: Parties often use witnesses to witness signatures who are not allowed to be used – for example, an attorney cannot witness the signature of a donor because there is a conflict of interest in doing so.

  4. Unworkable LPA requests: The donor might appoint attorneys to make decisions one way, and then include instructions to make them act differently, making the LPAs unworkable– for example, if you have three attorneys appointed in your LPA, and the LPA says attorneys should act “jointly and severally”, you cannot then include an instruction in the LPA to say that decisions are made by majority vote, as by acting jointly and severally, all of the Attorneys have equal power to act and make decisions.

  5. Not providing full names: Parties often submit LPAs without giving the full information required – for example, witnesses often cause an LPA to be rejected by not noting their full details on the LPAs– the witnesses must give their full name (including their full middle names), and not just their initials with their surname. This is important as banks and other financial institutions may refuse to grant the attorney access to funds if there are spelling mistakes or discrepancies in the documentation.


The two most important take outs here are to ensure that your estate is in order, well before you might need to access any such documents. Also, don't leave such important issues to chance and always seek expert advice.


If you would like your lasting power of attorney completed by an expert in this field, please get in touch with us today. We can come to your home and discuss in an informal no obligation setting.

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